Recent Posts

Choosing the Right Restoration Company for Your Property Damage Needs

3/13/2024 (Permalink)

When disaster strikes, whether it's a burst pipe, a fire, or a sudden storm, the last thing you need is added stress in finding the right restoration company. With countless options available, it can be overwhelming to make the best choice for your specific needs. In this blog, we'll break down key factors to consider when selecting a restoration company, ensuring a seamless recovery process.

Certification and Expertise

First and foremost, look for a restoration company that holds industry certifications. This not only guarantees a level of expertise but also ensures that the technicians are trained to handle a variety of situations. IICRC (Institute of Inspection, Cleaning, and Restoration Certification) is a gold standard, ensuring a company meets industry standards.

Immediate Response

Disasters don't adhere to a 9-to-5 schedule, and neither should your restoration company. Opt for a service that offers a prompt and round-the-clock response. A company with a 24/7 emergency line ensures you get the help you need when you need it, preventing further damage and minimizing downtime.

Comprehensive Services

Choose a restoration company that provides a wide array of services. From water and fire damage restoration to mold remediation, a one-stop shop saves time and streamlines the entire recovery process. Additionally, inquire about their equipment and technology to ensure they are equipped to handle various types of restoration.

Insurance Knowledge

Navigating insurance claims can be complex, so it's crucial to select a restoration company well-versed in the process. A company that understands insurance protocols can help you navigate the paperwork, providing a smoother experience during a challenging time.

Local Reputation

Word of mouth remains a powerful tool. Research local restoration companies and check online reviews and testimonials. Pay attention to their reputation for customer service, response times, and the overall satisfaction of their clients. A company with a positive local reputation is more likely to deliver reliable and quality service.

Transparent Pricing

Clear and transparent pricing is essential. Request detailed estimates, and make sure there are no hidden fees. A reputable restoration company will provide a comprehensive breakdown of costs, ensuring you have a clear understanding of the financial aspect of the restoration process.

SERVPRO Experts in Bangor

SERVPRO of Bangor/Ellsworth stands as the #1 choice for the greater Bangor, ME, area when it comes to top-tier restoration services. With a sterling reputation built on years of delivering prompt, reliable, and comprehensive solutions, our team is dedicated to assisting the community in times of crisis. Armed with industry-leading certifications and cutting-edge technology, we pride ourselves on our swift 24/7 emergency response, ensuring that our valued clients receive immediate assistance when disaster strikes.

Choosing the right restoration company is a critical decision during challenging times. By considering certification, immediate response, comprehensive services, insurance knowledge, local reputation, and transparent pricing, you can navigate the maze of options and select a company that meets your specific needs. Remember, the goal is not just restoration but a swift and stress-free recovery.

The Importance of Deodorization in Fire Damage Restoration

2/19/2024 (Permalink)

SERVPRO working on fire remediation In this blog, we will explore the significance of deodorization in fire damage restoration.

When a fire occurs, the resulting smoke and soot particles can penetrate deep into the structure and materials of a property, leaving behind persistent and unpleasant odors. Addressing these lingering odors is a critical step in fire damage restoration. Deodorization plays a vital role in eliminating smoke odors and restoring a property to its pre-fire condition. In this blog, we will explore the significance of deodorization in fire damage restoration, highlighting the techniques and benefits of effective smoke odor removal.

Understanding Smoke Odors

Smoke odors can be pervasive and challenging to remove due to the microscopic particles they leave behind. These particles can penetrate porous materials, such as fabrics, upholstery, carpets, and even the building's structural elements. Over time, the odor particles continue to release unpleasant smells, affecting the indoor air quality and making the property uninhabitable.

Effective Deodorization Techniques

Thermal Fogging

Thermal fogging is a widely used technique in fire damage deodorization. This process involves the use of a thermal fogging machine to disperse a specialized deodorizer throughout the affected area. The fog, consisting of small particles, penetrates tiny crevices and porous materials, neutralizing the smoke odor particles. Thermal fogging is highly effective in reaching areas that are difficult to access, ensuring comprehensive smoke odor removal.

Ozone Treatment

Ozone treatment is another powerful deodorizing technique commonly employed in fire damage restoration. Ozone generators produce ozone molecules that chemically react with the smoke odor particles, neutralizing them and eliminating the unpleasant smell. Ozone treatment helps deodorize large areas and is particularly effective for fire-damaged properties with strong and persistent odors.

Air Scrubbing

Air scrubbers, equipped with high-efficiency particulate air (HEPA) filters, are used in conjunction with other deodorization techniques to remove smoke particles from the air. These machines continuously circulate the air, capturing smoke particulates and other contaminants, thus improving the indoor air quality while contributing to the overall deodorization process.

Benefits of Deodorization in Fire Damage Restoration

Elimination of Lingering Odors

By effectively removing smoke odors, deodorization restores the indoor environment to a pre-fire condition. This creates a comfortable living or working space by eliminating the unpleasant and persistent smells associated with fire damage.

Improved Indoor Air Quality

Smoke particles can have adverse effects on indoor air quality, potentially leading to respiratory issues and other health concerns. Deodorization helps remove these particles, improving the air quality and providing a safer environment for occupants.

Restoration of Property Value

Eliminating smoke odors is essential for the restoration of property value. Potential buyers or tenants are more likely to be interested in a property that does not have lingering reminders of a fire incident. Deodorization ensures that the property is clean, fresh, and free from any smoke-related odors, enhancing its appeal and marketability.

Preventing Secondary Damage

Persistent smoke odors can permeate surfaces and materials, leading to long-term problems such as staining, discoloration, and corrosion. By addressing these odors promptly through deodorization, the risk of secondary damage is minimized, saving property owners from additional restoration expenses.

Deodorization is a crucial step in fire damage restoration. Whether through thermal fogging, ozone treatment, or air scrubbing, effective deodorization techniques remove persistent smoke odors, improve indoor air quality, restore property value, and prevent secondary damage. If your property has been affected by a fire, it is essential to engage the services of professional fire damage restoration experts, such as SERVPRO®, who have the expertise, equipment, and specialized knowledge to properly deodorize your property and restore it to its pre-fire condition.

Summer Fire Advisory Tips

6/25/2023 (Permalink)

  1. Observe fire safety regulations: Familiarize yourself with local fire safety regulations and follow them diligently. This includes knowing about burn bans, fireworks restrictions, and any other regulations specific to your area.

  2. Properly dispose of cigarettes: If you smoke, ensure that you extinguish cigarette butts completely in designated ashtrays or containers. Avoid tossing them into vegetation or dry areas, as they can easily ignite and start a fire.

  3. Be cautious with outdoor cooking: When barbecuing or grilling outdoors, keep the grill away from flammable objects such as trees, branches, and wooden structures. Never leave the grill unattended, and make sure it's fully extinguished after use.

  4. Create defensible space: Maintain a defensible space around your property by clearing away dry vegetation, dead leaves, and other combustible materials. Keep your lawn well-watered and regularly trim vegetation to reduce fire risk.

  5. Use caution with outdoor activities: If you're camping, always use designated fire rings or fire pits for campfires. Ensure the fire is fully extinguished before leaving the area. Avoid activities like fireworks or open burning in dry and windy conditions.

  6. Report wildfires immediately: If you spot a wildfire, call emergency services or the designated authorities in your area right away. Provide them with accurate information about the location and size of the fire to expedite the response.

  7. Prepare an emergency plan: Create an emergency plan for your household that includes a designated meeting point, emergency contacts, and evacuation routes. Practice the plan with your family members to ensure everyone knows what to do in case of a fire.

  8. Keep emergency supplies ready: Prepare an emergency kit that includes essentials such as non-perishable food, water, first aid supplies, flashlights, batteries, and a battery-powered radio. Keep the kit easily accessible in case of an evacuation.

  9. Stay informed: Stay updated on local weather conditions and fire advisories. Pay attention to warnings, alerts, and evacuation orders issued by authorities. Utilize local news sources, weather apps, and official websites for accurate information.

  10. Be fire-aware during outdoor activities: When hiking, camping, or participating in other outdoor activities, be mindful of fire hazards. Avoid building fires in dry or windy conditions, never leave campfires unattended, and properly extinguish them before leaving.

Remember, fire safety is crucial to protect lives, property, and the environment. By following these tips and exercising caution, you can help prevent wildfires and ensure a safe summer season for everyone.

Water Damage Tips

6/25/2023 (Permalink)

Dealing with water damage can be a challenging situation. Here are some tips to help you mitigate the damage and handle water-related emergencies effectively:

  1. Ensure safety: Before entering a water-damaged area, make sure it is safe to do so. Turn off the electricity if there is a risk of electrical shock, and be cautious of structural damage that could pose a threat.

  2. Stop the water source: If the water damage is due to a burst pipe, leaking appliance, or any other controllable source, turn off the main water supply or the specific water source to prevent further flooding.

  3. Remove standing water: If there is standing water, remove it as soon as possible. Use buckets, mops, or a wet/dry vacuum to extract the water. If the amount of water is substantial, consider contacting a professional water removal service.

  4. Dry the affected area: Once the standing water is removed, dry the area thoroughly. Open windows, use fans, and dehumidifiers to promote air circulation and speed up the drying process. Remove wet items and furniture from the area, if possible.

  5. Salvage valuable items: If there are items that have been affected by water, such as furniture, electronics, or important documents, try to salvage them. Move them to a dry area and take immediate steps to dry and clean them. Consult professionals for specialized items like electronics or artwork.

  6. Disinfect and prevent mold growth: Water damage can create a favorable environment for mold growth. Use a mild detergent or a mixture of water and bleach to disinfect affected surfaces. Ensure proper ventilation and monitor the area for any signs of mold growth.

  7. Document the damage: Take photographs or videos of the water damage for insurance purposes. Document the affected areas, belongings, and any steps you take during the cleanup process. Contact your insurance company promptly to report the damage.

  8. Seek professional assistance: For extensive or severe water damage, it is advisable to contact professionals who specialize in water damage restoration. Consider contacting SERVPRO to assist with this!

  9. Review your insurance coverage: Familiarize yourself with your insurance policy and understand what is covered regarding water damage. Notify your insurance company of the situation and follow their instructions for filing a claim.

  10. Prevent future incidents: Take steps to prevent future water damage. Regularly inspect and maintain plumbing systems, address leaks promptly, and consider installing water leak detection devices or an automatic shut-off valve for added protection.

Remember, time is of the essence when dealing with water damage. Acting quickly and following these tips can help minimize the extent of the damage and prevent potential long-term issues such as mold growth and structural damage.

Storm Tips

6/25/2023 (Permalink)

Summer storms can bring heavy rain, strong winds, lightning, and other potential hazards. Here are some tips to help you stay safe and prepared during summer storms:

  1. Stay informed: Keep an eye on weather forecasts and stay informed about approaching storms. Use reliable sources of weather information, such as local news channels, weather apps, or the National Weather Service, to stay updated on storm developments.

  2. Create an emergency kit: Prepare an emergency kit that includes essentials like a flashlight, extra batteries, a battery-powered radio, a first aid kit, non-perishable food, drinking water, and any necessary medications. Keep the kit easily accessible in case of power outages or evacuation.

  3. Secure outdoor items: Before a storm hits, secure or bring indoors any outdoor furniture, grills, toys, or other loose items that could be blown away by strong winds. Trim tree branches that could potentially fall on structures during the storm.

  4. Stay indoors: When a storm approaches, it's generally safest to stay indoors. Seek shelter in a sturdy building and avoid windows. If you're outdoors, find a substantial shelter, such as a vehicle or a building, and avoid open areas, tall trees, and bodies of water.

  5. Power outage preparedness: Be prepared for potential power outages during storms. Have flashlights and extra batteries readily available. Unplug electronic devices to protect them from power surges when the power is restored.

  6. Avoid water-related activities: Do not swim, bathe, or participate in water activities during a thunderstorm. Lightning can strike water and travel through it, posing a significant risk of electrocution.

  7. Stay away from electrical equipment: Avoid using electrical appliances, landline phones, or plumbing during a storm. Lightning strikes can travel through electrical and plumbing systems, increasing the risk of electric shocks.

  8. Be cautious of flooding: Heavy rain during summer storms can cause flash flooding. Avoid walking or driving through flooded areas as the water can be deeper or moving faster than it appears. Be aware of low-lying areas that are prone to flooding and avoid them during storms.

  9. After the storm: After the storm passes, be cautious of hazards like downed power lines, debris, and flooding. Avoid touching or approaching fallen power lines and report them to the appropriate authorities.

Remember, each storm situation is unique, and it's important to prioritize your safety and follow any instructions or warnings issued by local authorities. Stay prepared, stay informed, and stay safe during summer storms.

Firework Safety

6/25/2023 (Permalink)

It's almost time for Independance Day! Some of you may be thinking of letting off some fireworks. They can be a fun way to celebrate special occasions, but it's important to prioritize safety. Here are some firework safety tips to help you enjoy fireworks responsibly:

  1. Follow local laws and regulations: Familiarize yourself with the fireworks laws and regulations in your area. Only purchase and use fireworks that are legal and approved for consumer use.

  2. Read and follow instructions: Carefully read and understand the instructions provided with the fireworks before use. Follow the recommended safety guidelines and handling procedures specific to the type of fireworks you are using.

  3. Adults should supervise: Only adults who are knowledgeable about fireworks safety should handle and ignite fireworks. Keep children and pets at a safe distance from the fireworks display area.

  4. Maintain a safe distance: Always maintain a safe distance from ignited fireworks. Follow the recommended safety distance provided by the manufacturer to prevent injuries from flying debris or unexpected firework malfunctions.

  5. Keep a water source nearby: Have a bucket of water, a hose, or a fire extinguisher readily available in case of a fire or accident. Use the water source to extinguish spent fireworks and to handle any unexpected fires.

  6. Never relight or handle malfunctioning fireworks: If a firework fails to ignite or malfunction occurs, do not attempt to relight it. Wait for at least 20 minutes and then soak it in water before disposing of it properly.

  7. Alcohol and fireworks don't mix: Avoid consuming alcohol or any intoxicating substances while handling or igniting fireworks. Impaired judgment can increase the risk of accidents and injuries.

  8. Proper disposal: Once the fireworks have completely burned out, dispose of them safely. Soak them in water overnight to ensure they are fully extinguished, then dispose of them in a designated trash container.

Remember, safety should always be the top priority when handling fireworks. If you prefer a fireworks display, consider attending a professional show conducted by trained experts. Enjoy the celebration responsibly, and have a happy and safe fireworks experience!

Commercial Fire Tips

6/25/2023 (Permalink)

Fire Safety Tips for the Workplace

No matter type of business you conduct at your workplace, fire safety should always be a main concern. Here are a few fire safety tips you can distribute to your staff.

Fire Prevention

  • Keep your work area free of waste paper, trash and other items that can easily catch fire.
  • Check on your electrical cords. If a cord is damaged in any way, replace it. Try not to lay cords in places where they can be stepped on, as this will contribute to deterioration of the protective outside coating.
  • Don't overload your circuits.
  • Turn off electrical appliances at the end of each day.
  • Keep heat producing equipment away from anything that might burn. This includes copiers, coffee makers, computers, etc.

In the Event of a Fire

  • Upon finding a fire, call 911 immediately and don't hand up with the emergency responder until told to do so.
  • Close doors when exiting to help limit the spread of smoke and fire throughout the building.
  • Never use elevators during an evacuation.
  • Follow the escape plan and meet at a per-determined place outside of your building and away from danger. Conduct a headcount to ensure all of your staff has evacuated.

The best way to ensure the safety of your staff is through fire prevention and preparation. Talk with your staff about fire safety in the workplace today.

Should your business suffer fire damage, contact SERVPRO of Bangor/Ellsworth and Bar Harbor at (207)947-0400!  Let us help you make it "Like it never even happened."

Why SERVPRO? Advanced Techniques

6/25/2023 (Permalink)

When people experience a loss, there’s no doubt this time is frustrating and scary. So when the time comes to bring the professionals in to clean up the mess. You may ask, “Why SERVPRO?”

SERVPRO uses a wide arrangement of chemicals and equipment to ensure that any situation we respond to can be appropriately taken care of with ease. Here are some of the restoration techniques we use at the job site.

Moisture Detection and Measurement Equipment

Scientific drying principles rely upon specialized equipment to detect, measure, and monitor a property’s moisture levels. Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

  • An infrared camera may be used to identify water location for thorough water removal.
  • Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.

Water Extraction Equipment

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from ceiling, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers causes moisture to evaporate at a faster pace.
  • Industrial grade dehumidifiers pull the water vapor from the air.

Odor Removal and Deodorization

Water and fire damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process.

  • Air scrubbers remove airborne particles and contaminants.
  • Thermal foggers and deodorization agents control odors.

Sanitizing Agents, Germicides, and Anti-Microbial Treatments

The use of OSHA-approved cleaning agents may be needed to clean and remove odors and/or contaminants on your property.

  • Cleaning agents help to stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

Remember to choose SERVPRO for a great outcome for you and your home. If you should suffer a loss make sure to contact SERVPRO of Bangor/Ellsworth and Bar Harbor at (207)947-0400!  Let us help you make it "Like it never even happened."

Summer Storms

7/4/2022 (Permalink)

Summer storms can sometimes disappear as quickly as they appear. Because of this, the average person may be inclined to just ride out a storm. Even though the storm may be brief, the lightning it brings can still cause damage to property and potentially threaten your life. The odds are very low, but the danger is still there. The CDC offers tips to remain safe from lightning. See them below.

Safety precautions outdoors

  • If the weather forecast calls for thunderstorms, postpone your trip or activity.
  • Remember: When thunder roars, go indoors. Find a safe, enclosed shelter.
  • Don’t forget the 30-30 rule. After you see lightning, start counting to 30. If you hear thunder before you reach 30, go indoors. Suspend activities for at least 30 minutes after the last clap of thunder.
  • If no shelter is available, crouch low, with as little of your body touching the ground as possible. Lightning causes electric currents along the top of the ground that can be deadly over 100 feet away.
  • Stay away from concrete floors or walls. Lightning can travel through any metal wires or bars in concrete walls or flooring. Although you should move into a non-concrete structure if possible, being indoors does not automatically protect you from lightning. In fact, about one-third of lightning-strike injuries occur indoors.

Safety precautions indoors

  • Avoid water during a thunderstorm. Lightning can travel through plumbing.
  • Avoid electronic equipment of all types. Lightning can travel through electrical systems and radio and television reception systems.
  • Avoid corded phones. However, cordless or cellular phones are safe to use during a storm.
  • Avoid concrete floors and walls.

Lightning strikes may be rare, but they still happen and the risk of serious injury or death is severe. Take thunderstorms seriously.

Lightning: Tips and Tricks

6/5/2022 (Permalink)

Lightning has always been a part of people’s lives and depending who you are or your geographical location, it may or may not be posed to be an immediate threat compared to a tornado. Make no mistake though, lightning is powerful and can lead to the damage of yourself or your home. 

As a lightning storm approaches one of the safer areas is an indoor shelter with a hard top. Do not mistake a tree for shelter. The risk is much greater if you stand next to a tall object. Lightning will always try and seek the shortest path. 

The chance is low, but lightning could cause a power surge to your electrical system, damaging almost all of your electronics. There are surge protectors, however, common surge protectors do little to stop the power of a lightning strike and end up destroying your electronics anyway. The best thing to do is to unplug your electronics.

While in your shelter, make note of the interval between the sound of thunder and the flash of lightning. The National Weather Service states it takes thunder 5 seconds to travel a mile. Count the number of seconds between the flash and the sound to estimate how far away the lightning strike was. The farther, the better. 

Remember to seek shelter, prepare, determine the distance of the storm, and most importantly, stay safe.