My 82 year old bedridden mothers sewer backed up and flooded her basement. We called SERVPRO 800 number and explained our dire situation. Late in the day and we where trying to figure out how to relocate mom. We received a call from Jon at SERVPRO of Bangor/Ellsworth and he said they were coming now, like in route, on the way. I thought it would take days to coordinate this clean up effort. Nope they dropped everything and are mobilized and will be on site within the hour. In disbelief I watched two trucks a bunch of guys and ton of equipment and they were on it. They work tirelessly and before we new it mom had a livable house, we never had to relocate. That day we were blessed with hero’s. Thanks to Bangor/Ellsworth SERVPRO. I will always recommend this company.

You guys are worth every word and penny of the service you provide. If you need a hero, call SERVPRO!

Jon was wonderful! We had a great conversation and he provided fantastic advice on how to proceed. Jim completed his work in a very timely manner and was very helpful!

Continue to provide the professionalism evidenced in the quality work, the courtesy, the patience, the neatness and pleasant dispositions of your staff.